How to place an order

All prices on this website are in GB £'s.
Ordering on JezebelCharms.com is easy and safe. Once you have found the item you would like to purchase, click on the buy button to place it in your Shopping Cart. Follow the directions through the checkout process to complete your order.

Payment Methods

Ordering Online with Jezebel Charms is safe and secure. All payments on the website are conducted through PayPal to ensure safe transaction. I accept most major credit cards and debit cards via Paypal as well as all other forms of Paypal payment. If you really don't want to use Paypal please visit my Etsy Shop  Jezebel Charms. All pieces are listed in US$'s and checkout is safe and secure using the option of direct checkout.
It is possible to pay with your credit/debit card through Paypal without setting up an account. Just follow the instructions during checkout.

Made to Order

Each piece of jewellery bought from Jezebel Charms is specially hand-made when you order. As a result of this, please allow a possible 1 - 2 weeks from placing your order, to your jewellery being dispatched.

Most of the time an order is dispatched within seven days. But if you have left it a bit late and need something sooner, or by a specific date, then send me an an email at jezebelcharms@gmail.com and I will do my best to accommodate you as quickly as possible.

Packaging

Each item comes wrapped in tissue in an individual black gift box and tied with ribbon.

Shipping

Each piece of jewellery bought from Jezebel Charms is specially hand-made when you order. As a result of this, please allow a possible 1 - 2 weeks from placing your order, to your jewellery being dispatched.

It is the sole responsibility of the buyer to supply me with a clear and accurate shipping address. I cannot be held responsible for lost, delayed or returned orders due to an error with the shipping details given at the time of ordering. A further shipping charge will be incurred if a I receive a returned order and I agree to resend it.

UNITED KINGDOM
First item £2.75, each additional item is £1.00.
I use First Class Royal Mail for my deliveries in the U.K. Delivery times to a UK address is normally 1-4 days. For additional security you can add First Class Signed For shipping upgrade at checkout (£1.25 extra).

USA, AUSTRALIA, NEW ZEALAND
First item is £3.75, each additional item is £1.25.
I use standard Air Mail to ship to these countries and delivery time is 5-20 working days - this service is extremely efficient and economical. THERE IS NO TRACKING NUMBER with this service, please add the International Tracked or Signed For shipping upgrade ( £4.25 extra) at checkout for this additional service. Delivery times for Tracked or Signed For to these four countries is 5-20 days.

ALL OTHER DESTINATIONS
First item £8.00, each additional item is £2.50.
Due to an increase in shipping arrival times to various other countries across planet Earth I've had no choice but to send overseas orders (excluding the aforementioned countries) using International Tracked or Signed For Air Mail. Delivery time is 3-15 working days for this service.

Lost and Missing Orders
Unfortunately things can go missing in the post. I will do everything possible to make sure you receive your order but if your order does not arrive I will replace the missing items and re-send them to you once 35 days from the shipping date (not order date) has past. If you are concerned about the security of your order please add the Tracked/Signed For shipping upgrade to your order at checkout.

International Customers
Many countries apply import taxes and customs fees on all packages over a certain value entering the country. Please be aware that any duty and taxes that may be due in the country of destination, are the responsibility of the customer.